Liga365 Privacy Policy – Malaysia Member Personal Data Protection

Liga365 collects several categories of personal data to enable us to deliver our services safely, efficiently, and responsibly. The data collected falls into several key categories:

Liga365 does not collect sensitive data such as health information, political views, or religious beliefs unless required by applicable law.

Your personal data is collected through various channels as you interact with liga365. Understanding how this collection works helps you make more informed decisions about the information you share with us.

Directly from you:

• When registering a new account at liga365
• During the identity verification (KYC) process
• When you contact our customer support team
• When you update your account profile information
• When you claim any bonus or promotion

Automatically when you use the platform:

• Through cookies and tracking technologies installed on the liga365 website
• Through server logs that record activity and access to the platform
• Through the liga365 mobile app, which collects usage data to improve performance

From legitimate third parties:

• Identity verification service providers we use for KYC
• Financial institutions and payment processors to verify transactions
• Regulatory bodies relevant to the online gambling industry

Liga365 uses your personal data only for legitimate, relevant, and necessary purposes. We do not use your data for any other purpose without notifying you in advance or obtaining your consent where required.

• Identity and account verification — ensures that only eligible players aged 18 and above use the platform
• Financial transaction processing — manages deposits, withdrawals and financial records accurately
• Delivering gaming services — allows you to access all features and games at liga365
• Customer Support — helps resolve any issues or inquiries you submit
• Security and fraud prevention — identifies and prevents suspicious activity or fraud
• Legal compliance — fulfills reporting obligations to the relevant regulatory bodies
• Platform improvement — analyzes usage patterns to improve the overall user experience
• Service communications — sends important notifications about your account, transactions and policy updates
• Marketing (with consent) — sends promotional offers only if you have opted in to receive them

Liga365 does not sell your personal data to any third party for commercial purposes. However, under certain circumstances, we may need to share data with the following parties for legitimate reasons:

• Technology service providers — companies that help us operate the platform infrastructure, payment processing and cybersecurity. All such providers are bound by strict confidentiality agreements.
• Game providers — to deliver games within the liga365 platform, content providers such as Evolution, Pragmatic Play and others may receive the minimum technical data required for game operation.
• Regulatory bodies and legal authorities — liga365 complies with all lawful directives from regulatory bodies, law enforcement authorities and courts. Such disclosure only occurs when required by law.
• Anti-fraud and verification services — companies that help us verify user identities and identify suspicious transactions.

In all of the above cases, we only disclose the minimum data necessary and ensure that data recipients comply with data protection standards equivalent to those of liga365.

Liga365 continuously invests in comprehensive cybersecurity infrastructure to ensure all members' personal data is always protected from unauthorized access, leaks, or misuse.

• 256-bit SSL Encryption — all data transmitted between your device and liga365 servers is encrypted using the same technology as online banking
• Encryption of data at rest — sensitive data such as identification information and financial details are stored in encrypted format in our database
• Role-based access control — only authorized staff with a legitimate job requirement may access users' personal data
• Real-time security monitoring — automated monitoring systems operate 24/7 to detect and respond to security threats
• Regular security audits — independent security assessments are conducted periodically to identify and address any vulnerabilities
• Two-factor authentication (2FA) — available and recommended for all liga365 member accounts as an additional security layer

While we take all reasonable precautions, no security system is 100% perfect. We encourage you to also protect your account by using a strong password and never sharing your login credentials with anyone.

Liga365 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies — required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies — collects anonymous data on how users navigate the site to help us identify areas for improvement.
• Functional cookies — remembers your preferences such as language and display settings to provide a more personalized experience.
• Analytics cookies — used to understand aggregate platform usage patterns, helping us make better development decisions.

You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the liga365 platform.

As a liga365 member, you have various rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, contact the liga365 customer support team via live chat on the platform. We will process your request within a reasonable timeframe.

Liga365 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by law. When data is no longer needed, it is permanently deleted or irreversibly anonymised.

• Active account data — retained for as long as your account remains active at liga365
• Financial transaction data — retained for a minimum of 7 years for legal and tax compliance purposes
• KYC and identity verification records — retained for the period specified by the relevant regulatory body
• Customer support communication logs — retained for 3 years after the last interaction
• Cookie and analytics data — retained for the period specified in our cookie policy, typically between 30 days and 2 years

When you close your liga365 account, we will initiate the data deletion process within 90 days, subject to applicable legal retention requirements that may require certain data to be kept longer.

The liga365 platform is exclusively for adult users aged 18 and above. We do not knowingly collect, process, or store personal data from underage individuals.

If we learn that personal data of an individual under 18 has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question.

Parents or guardians who believe their minor child has registered an account at liga365 should contact our support team immediately. We will treat every such report with the highest priority.

If you have any questions, concerns, or requests regarding liga365's Privacy Policy or how we handle your personal data, please reach us through the following channels:

We value the trust you place in liga365. Every privacy-related request will be handled with care, professionalism, and within the stipulated timeframe.