Liga365 Terms and Conditions – Malaysia Entertainment Platform Usage Policy

1Member Eligibility and Age Restrictions

The liga365 platform is an online entertainment service exclusively for adults. To register and use any service on liga365, you must meet the following eligibility requirements without exception:

• Aged 18 years and above on the registration date
• A valid citizen or permanent resident of the country where you are accessing the platform
• Not on any list of individuals prohibited by local law from using online gambling services
• Never been designated as a person under mental health legal protection
• Has never self-excluded from the liga365 platform or any related platform

Liga365 reserves the right to request proof of age and identity at any time. Accounts found to be registered by underage individuals will be closed immediately and all funds forfeited without prior notice. We take the protection of vulnerable groups seriously and have zero tolerance for any attempt to circumvent our age verification system.

2Account Registration and Identity Verification

Each user is only allowed to hold one (1) active account at liga365. Multiple account registrations — whether using different names, phone numbers, email addresses, identification numbers, or devices — are strictly prohibited and constitute a serious violation of these terms.

During registration, you are required to provide accurate, truthful, and up-to-date information, including your full name as shown on your ID, your Malaysian identification number (MyKad), an active phone number, and a valid email address. False or inaccurate information provided during registration may result in account suspension or closure.

Identity Verification (KYC) is mandatory before your first withdrawal is processed. Required documents may include a valid copy of your national ID or passport, proof of current address (such as a utility bill or Malaysian bank statement), and proof of the payment method used. This process is carried out to protect your account security and comply with applicable legal requirements.

3Deposits, Withdrawals and Payment Methods

Liga365 supports a wide range of payment methods popular among Malaysian users. All financial transactions are secured with 256-bit SSL encryption to keep your data safe.

Accepted Deposit Methods:

• DuitNow (instant transfer)
• FPX (Instant Payment Service)
• Touch 'n Go eWallet
• Boost eWallet
• GrabPay

Minimum deposit is RM10 and credits are deposited into your account wallet within minutes of transaction confirmation. liga365 does not charge any fees for deposits; however, your financial institution may apply its own charges.

Withdrawal Terms:

• The minimum withdrawal amount is RM50 per request
• Withdrawals can only be processed to a bank account or eWallet registered under the same name as the liga365 account
• KYC verification must be completed before the first withdrawal request is approved
• Withdrawal processing times are typically 1–3 business days, depending on the payment method
• Liga365 reserves the right to request additional supporting documents for withdrawals exceeding a specified amount

Any attempt to transfer account balances to another party or use the account for illegal money transfers is prohibited and may be reported to the authorities.

4Bonuses, Promotions and Wagering Requirements

Liga365 offers a wide range of bonuses and promotions from time to time, including welcome bonuses for new members, reload bonuses, referral bonuses, cashback bonuses, festive promotions and more. All bonuses are subject to the wagering requirements (rollover) specified in each individual promotion offer.

General Bonus Terms:

• Each bonus carries a wagering requirement that must be met before a withdrawal is permitted
• Bonuses may only be used on eligible games as specified in the relevant promotion terms
• Each promotion has a different validity period — unused bonuses will expire automatically once the validity period ends
• A member may only claim one promotion at a time unless otherwise stated
• Liga365 reserves the right to void bonuses and forfeit any winnings where there is evidence of promotion abuse

5Game Rules and Fairness

All games available on liga365 — including slots, live casino, sports betting, fish shooting, and bingo — operate using certified Random Number Generator (RNG) technology that has been independently audited by third-party bodies. This ensures every game outcome is fair, random, and free from any manipulation.

For sports betting, odds are determined based on comprehensive market analysis and may change before and during an event. Confirmed bets cannot be cancelled except in special circumstances such as event cancellation or technical errors verified by liga365.

• Game results determined by the system are final and cannot be disputed
• Liga365 reserves the right to cancel or suspend a game in the event of a serious technical disruption
• Any attempt to exploit system vulnerabilities is prohibited and may result in account closure
• The Return to Player (RTP) rate for each slot and casino game is as set by the respective game provider

6Prohibitions, Abuse and Fraud

The following actions are strictly prohibited on the liga365 platform. Violating any of these prohibitions may result in permanent account suspension or closure without compensation:

• Holding more than one account (multi-accounting)
• Using automation software, bots, or any tool that enables gameplay without human involvement
• Colluding with other players to manipulate game outcomes
• Exploiting bugs, software errors, or system vulnerabilities for unauthorized gain
• Using another person's credit card, bank account, or payment method
• Transferring balances between different liga365 member accounts
• Spreading false or misleading information about liga365 to the public
• Any form of money laundering or illegal financial activity

Liga365 maintains a sophisticated real-time transaction and behaviour monitoring system. Accounts identified as engaging in suspicious activity will be blocked immediately pending further investigation.

7Account Suspension and Closure

Members may close their liga365 account at any time by contacting the customer support team. Any valid remaining balance will be processed for withdrawal once identity verification is complete and no outstanding term violations exist.

Liga365 reserves the right to suspend or close a member's account without prior notice in the following cases:

• Confirmation that a member is under 18 years of age
• Submission of false information during registration or KYC
• Duplicate account verification
• Confirmed fraudulent or hacking activity
• Repeated violations of the platform's terms and conditions

Members who activate self-exclusion through the Responsible Gaming feature may not register a new account during the exclusion period. liga365 takes self-exclusion commitments seriously and will not permit any circumvention of these protection mechanisms.

8liga365 Liability Limits

Liga365 makes every effort to ensure the platform operates smoothly, securely and without interruption. However, the platform is provided on an "as-is" basis and liga365 makes no guarantee that services will always be available without disruption, errors or data loss.

• Liga365 is not responsible for losses caused by technical disruptions, system maintenance, or natural disasters
• Liga365 is not responsible for any financial losses resulting from a user's own wagering decisions
• Liga365 is not responsible for any actions or content from third parties connected to the platform
• Under no circumstances shall liga365's maximum liability to any member exceed the total deposits made by that member in the 30 days preceding the claim

9Privacy, Data Protection and Confidentiality

Liga365 is committed to protecting the personal data of all members. The collection, processing and storage of personal data is carried out in accordance with the liga365 Privacy Policy, which forms part of this agreement.

Personal data you provide to liga365 is used solely for identity verification, transaction processing, service delivery and account-related communications. liga365 does not sell or disclose your personal information to third parties for marketing purposes without your consent.

All data is stored on servers protected with industry-grade encryption. For full details on how we handle your data, please refer to Privacy Policy liga365.

10Applicable Law and Dispute Resolution

These terms and conditions are governed by written law under the jurisdiction specified in liga365's operating license. Any dispute arising from the use of the platform, transactions, or interpretation of these terms shall be resolved through the following process:

• First stage: Contact the liga365 customer support team via live chat. We will endeavour to resolve every dispute within 7 business days.
• Second stage: If a dispute cannot be resolved at the first level, it will be referred to liga365 senior management for a final decision.
• Third stage: Unresolved disputes may be referred to an independent arbitration body recognized by liga365.

Members agree not to initiate any legal action against liga365 before exhausting all internal dispute resolution mechanisms provided above. Decisions made by the appointed arbitration body are final and binding on both parties.